Asiamoney—a financial publication established in 1989—has named the Yuchengco-led Rizal Commercial Banking Corporation (RCBC) as the 2020 Best Digital Bank in the Philippines. According to the publication, the introduction of the super app DiskarTech played a huge factor in sealing the deal.
“One of the biggest projects RCBC developed over the past year was a Taglish app, which combines English with Tagalog. RCBC’s previous apps, like those from other banks, targeted more affluent users and were only in English. But DiskarTech, as the app is called, takes banking to the masses,” Asiamoney said in a statement.
DiskarTech is the first financial inclusion accelerator program and virtual bank in the country. It offers digital services like micro-insurance, microfinance, bills payment, telemedicine, and e-load. The app also allows users to perform banking functions such as opening a basic deposit account, making deposits, withdrawals, and transfers without having to go to a physical branch. As mentioned earlier, it is also the very first Filipino banking app presented in conversational Taglish. The app reached a million downloads after just thirty-eight days since its market launch.
“As a key player in the industry, we commit ourselves to proactively adjust our services to the public’s fast changing needs. The introduction of the DiskarTech app is part of our continuing commitment to provide relevant and responsive digital solutions across segments and sectors, making it inclusive, innovative, and interoperable,” RCBC President and Chief Executive Officer Eugene S. Acevedo said.
RCBC’s efforts in going above and beyond in providing the best digital services for its clients made is stand out from the rest.
“This award given by Asiamoney is a manifestation that RCBC made the right investment on its massive digital transformation efforts. This inspires us further to go beyond our call in making digital banking not just a privilege but a standard service to every Filipino,” Acevedo finished. This is the third digital banking award RCBC has received during the pandemic. Recently, the bank was named Most Innovative Internet Banking Service Provider by the Global Economics Limited—a London-based financial publication. In July, it was named Best Digital Bank in the Philippines in the annual Alpha Southeast Asia Best FI Awards.